🌿 Complimentary Botanical Transit on all orders above ₹999 across India
Little Plants
Eco-Transit Protocol

Shipping, Unboxing & 7-Day Replacement Guarantee

How we ensure your living botanical companions arrive safe, hydrated, and ready to thrive in your space.

The 7-Day Plant Health Guarantee

We take complete responsibility for your plant until it is safely in your hands. If your plant arrives wilted, broken, dried out, or suffering from transit shock, we replace it completely free of charge.

How to Claim a Replacement in 3 Steps:
  1. Take 2-3 clear photographs of the damaged foliage or cracked planter.
  2. WhatsApp the photos along with your Order ID to +91 98200 45123 or email care@littleplants.in within 7 days of delivery.
  3. Our botanists will approve the replacement within 4 hours and dispatch a fresh specimen from our nursery.

Delivery Timelines & Indian PIN Codes

Orders are packed Monday through Thursday to prevent plants from sitting in courier holding warehouses over Sunday weekends.

Tier 1 Metros (2-4 business days)

Bengaluru, Mumbai, Pune, Delhi NCR, Hyderabad, Chennai, Kolkata

Tier 2 & 3 Cities (4-6 business days)

Chandigarh, Jaipur, Ahmedabad, Kochi, Coimbatore, Lucknow, Indore, etc.

Safe Unboxing & Acclimatization Checklist

  • Cut Tape from the Top: Do not shake or invert the box. Cut the top seals and slide out the inner coir protective frame upright.
  • Inspect Moisture: Roots are hydrated before dispatch. If the coir wrap feels slightly damp, avoid watering on day one.
  • Rest in Gentle Shade: Keep the plant in bright, indirect light away from harsh noon sunshine or direct draft from air conditioners for 48 hours.